Contact Us

We’re here to help! If you have any questions, concerns, or need assistance regarding your order, products, or policies, please feel free to get in touch with us. Our team at The Botanical Tree will be happy to assist you.

Customer Support

For order-related queries, replacements, or general support, you can reach us through the following channels:

• Email: info@thebotanicaltree.com
• Phone: +91-9982444476
• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Order & Replacement Assistance

If you have received a damaged, defective, or incorrect product, please ensure that the issue is reported at the time of delivery. Our delivery partner will coordinate with our support team to initiate the replacement process as per our Replacement Policy.

Business & Partnership Enquiries

For business collaborations, bulk orders, or partnership opportunities, please contact us via email with complete details of your proposal.

Response Time

We aim to respond to all queries within 24–48 business hours. Delays may occur during weekends or public holidays.

Important Note

Please note that we do not offer returns or refunds. All replacement requests are handled strictly as per our Replacement Policy.