Privacy Policy

At The Botanical Tree, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and shipping address
  • Order and transaction details
  • Payment-related information (processed securely via third-party gateways)
  • Browsing data such as IP address, device type, and pages visited

2. How We Use Your Information

The information collected is used to:

  • Process and fulfill orders
  • Manage payments, refunds, and customer support
  • Improve our website, products, and services
  • Send order updates, promotions, and important notifications

3. Payment Security

All online payments are processed through secure and authorized payment gateways. The Botanical Tree does not store your credit/debit card details, UPI IDs, or banking information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You may choose to disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Trusted service providers such as payment gateways and delivery partners
  • Legal authorities if required by law

6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. User Rights

You have the right to access, update, or request deletion of your personal information by contacting us.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@thebotanicaltree.com